6700 REV C on Jandy Remote RS4 RS6 RS8 or Power Center? We’re here to help. This blog by FixYourBoard.com to help troubleshoot your Jandy/Blue Haven pool system. Relevant part/model numbers can be found at the bottom of the article.
Is your pool control system unresponsive: doesn’t control pool functions or can’t communicate? Is the remote displaying error code “6700 REV C”?
If you answered ‘yes’, then you can be sure the communication circuit in your Jandy/Blue Haven pool control system has failed. The specific failure could be isolated to either the remote (RS4, RS6, or RS8) or the Power Center, or both, or even the wiring between the two. So which part(s) should you box up and send to us for repair?
Unless you have a spare remote known to be problem-free (read more below the photos), there is no good way to make a home diagnosis of which part is causing the communication breakdown. Let us do that for you. Fortunately, we have developed a thorough methodology for locating the failure and completely restoring your pool control system. If you are experiencing pool control issues, send in your Remote and Power Center (images below). We will quickly identify and repair the failure, and send back your fully function control system backed by a two-year warranty.
HOME DIAGNOSIS (If you have a spare remote):
This is only applicable if you have another remote and it hasn’t had this communication problem in the past. Swap the spare remote in for the suspect remote.
If the “6700 REV C” code DOES NOT appear, then you can be sure the REMOTE was causing the problem. Send it in for repair!
If the “6700 REV C” code DOES appear, then the problem is at least in either the POWER CENTER or WIRING between the power center or remote, but it is possible that the original remote failed, too – we have seen the Power Center and Remote fail simultaneously. If after going through the following steps, you determine the Power Center is bad, we still highly recommend you send in both the Remote and Power Center.
If you have a Digital Multi Meter (DMM)/Digital Volt Meter (DVM) that can measure electrical resistance, ruling out the wiring is easy. There is a 4-terminal, red plug on both the Power Center and the Remote. The cable that attaches between these plugs is how the Remote and Power Center communicate. Pick one of these plugs and loosen the two center terminals with a flat-head screwdriver . Pull the two center wires out from the loose terminals and firmly tie the wire ends together. Now go to the other red plug and hold your meter probes to the two center terminals. You should measure an electrical resistance of ten ohms (10 Ω) or less. Any measurement of higher, or infinite/open, resistance means the wiring is corroded, chewed, or not firmly tightened in the plug terminals. Check the terminals, and if they seem OK, replace the wiring.
If the wiring checks out, then you know the communication problem is being caused by the Power Center. Send it in for repair!
That wraps it up! Never hesitate to contact with questions.
PART/MODEL NUMBERS:
6473-E, 6475, 6685, 6686, 6687, 6688, 6689, 6691, 6700, 672, 6727, 6728, 6729, 673, 6886, 6887, 6888, 6889, 6890, 6891, 7074, BH6100, RS4, RS6, RS8, Aqualink